Terms & Conditions
1) Terms and Conditions
Welcome to MyNikmart Online
These Terms and Conditions govern your use of the MyNikmart Online website (mynikmart.sg) and your relationship with MyNikmart Online. It is important that you go through the policies and understand them before do any registration.
With this set of Terms and Conditions it will help you understand how MyNikmart Online operates and ensure that we serve you fairly. Only if you are are registered Customers then you are able to place orders through MyNikmart Online.
Registration and Passwords
Personal Data Protection Act 2012
Pricing and Product Information
Delivery / Order Amendment
Returns of Products
Terms and Conditions apply to any orders mode thru MyNikmart Online. MyNikmart Online reserves the right to amend/update Terms and Conditions at it sole discretion without notifying to the Customers.
REGISTRATION AND PASSWORDS
With registration, it provides a unique identification for each shopper, and helps us to trace all orders where there are queries or problem arises. To do registration is simple and done only by an individual shopper. The shopper need to provide and email and password. The email and password will be required for login to MyNikmart Online.
Customer must be above 18 years of age to register. Customers must also ensure that all details provided during registration are correct and complete. Keeping password safely and any purchases or activities done is your responsibility.
MyNikmart Online reserve the right to refuse, terminate registration of individual member at our discretion.
PERSONAL DATA PROTECTION ACT 2012
The Customer authorises MyNikmart Online to collect, retain and use personal information about the Customer for the following purposes:-
a. Undertaking any dealings or transactions with the Customer and providing continuous services to the Customer;
b. Enforcing of any legal or other rights MyNikmart Online may have against the Customer in any manner that MyNikmart Online sees fit;
c. Making such disclosures as may in MyNikmart Online opinion be required for any of the above purposes;
d. Sending the Customer any advertising and/or promotional material;
e. Designing services for Customers;
f. Conducting research, such as research which determine which areas are not meeting MyNikmart Onlines' Customers' needs;
g. Customising pages for Customers and putting together Customer shopping lists;
h. Notifying Customers of special offers or new Products;
i. Notifying Customer of up-dates to this site/catalogue;
j. Performing statistical and analysis of Customers' behaviour and characteristics in order to measure interest in and use of the various areas of this site and providing this information to advertisers together with information as to the number of users that have been exposed to or clicked on their banners.
The Customer is aware that in the event that sufficient personal information is not supplied, or is not satisfactory to MyNikmart Online then his/her application for registration to MyNikmart Online may not be accepted.
The Customer is aware that any personal information supplied by the Customer will be retained by MyNikmart Online and will be accessible to MyNikmart Online employees and other persons or bodies corporate engaged by MyNikmart Online for or in relation to any of the purposes listed in Clause above, or to third parties as stated above and the Customer authorises MyNikmart Online to disclose all or any part of any personal information provided by the Customer to such third parties.
The Customer acknowledges that MyNikmart Online shall retain all personal information supplied by the Customer and unless otherwise notified to MyNikmart Online, may continue to contact the Customer with marketing information even after the Customer's registration is cancelled.
PRICING AND PRODUCT INFORMATION
MyNikmart Online shall make every effort to ensure that the prices, details and sizes through the MyNikmart Online website. MyNikmart Online reserves the right to vary the price and other details of the products without notice. As much as MyNikmart Online tries to reflect the actual product size, details and price, MyNikmart Online is not liable for situation when they differ from the actual product.
The prices advertised on MyNikmart Online are meant for home delivery shopping only. In circumstances where some products size and packaging differ from the description found on MyNikmart Online, MyNikmart Online expressly reserves the right to provide the nearest size/packaging for the product at the nearest price.
In the event of any price differentials between the online order billing and the final bill whether arising from substitutions, daily price changes, out-of-stock products, special price, mislabelling or mispricing etc, MyNikmart Online reserves the right to adjust the final bill after the online bill is presented/conveyed to the Customer and such adjustment shall be final.
MyNikmart Online has made every effort to display the colours of our Products that appear on the website as accurately as possible. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.
MyNikmart Online shall not be liable to any Customer/person for any loss, damage incurred or inconvenience suffered in the event MyNikmart Online declines to fulfil an order for whatever reason including but not limited to an unforeseen circumstance (e.g. lack of availability, quantity or specification etc) as the case may be.
Prices are subjected to changes without prior notice and availability of stock.
In situations of stock unavailability, MyNIkmart Online reserves the right to proceed with the order accordingly. re at myNikmart Online we work towards bringing you an awesome online experience. Ia any item you have ordered is not in this website, it is with much regret to inform you that it is unavailable. Where never there is special offers it is while stock last.
DELIVERY / ORDER AMENDMENT
MyNikmart Online will only deliver your order to the stated delivery address. In an event where MyNikmart Online has been notified to leave your order on your doorstep, MyNikmart Online shall not be liable for any loss or damages.
If there are any changes in the delivery address/ contact details, customers are to update MyNikmart Online at least 48 hours prior to delivery. Should delay of delivery date and time be required, the order will be subjected to a surcharge of $20.
No amendment to an order is allowed once order is processed. To add items, kindly notify us within 48 hours prior to delivery and inform us via email to firstname.lastname@example.org
Customer ma vary or cancel the order up to the point in time that MyNikmart Online has commenced processing the order and the Customer will not incur any cost in doing so.
RETURNS OF PRODUCTS
Product pictures provided on this site are provided to help recognise products. Due to packaging redesign and improvements these may not reflect exactly on the pack you receive.
We take all reasonable care to ensure that all descriptions, details and prices of products appearing on the website are correct at the time when the information was inputted onto the system, the information appearing on this website at any time may not reflect the exact position at the moment you place an order.
MyNikmart Online shall use its best efforts to ensure that orders are correctly fulfilled. Should there be any discrepancy, please notify us either by email at email@example.com or call Online hotline at 63486561 by the next working day. Returns can be arranged under the following circumstances:
if any product have been delivered in a damaged condition, or if the product is out of date, or if a product which was ordered and invoiced is not included in the delivery, or if the wrong product is delivered, MyNikmart Online shall either refund the Customer the value of that product, or replace the product.
if any product which was not included in the customer's order is delivered to the customer, MyNikmart shall collect the product from the customer.
Payment information is transmitted through a secure payment channel using our secure server, Once payment mode has been selected and order has been submitted, any changes on payment mode is not possible.
MyNIkmart Online reserve the right to change the mode of payment for products offered online at any time by announcement via its website, email blasts and any other means of public communications.
All customers have to register for an account and submit their orders online via the website
MyNikmart Online cannot be held responsible for any inaccuracy or omission. MyNikmart Online will attempt its best to fulfil orders placed by shoppers. In the event that an ordered product is not available, MyNikmart Online reserve the right to replace it with a similar item of equivalent value.
Customers are strongly advised to check the item purchased at the time of acceptance to avoid any possible dispute. All products leaving our distribution centre have been checked for quality and accurate quantity. However, we will replace any defective products that do not meet our customers' expectations.
SHIPPING / DELIVERY INFORMATION
All deliveries are only available for Singapore address only.
Delivery times are from Monday to Saturday. (Not available on Sundays & Public Holidays)
A surcharge of S$20 is required for orders less than $120. My Nikmart will only effect delivery to mainland Singapore except Jurong Island and Sentosa.
Al deliveries will be delivered to the provided delivery address by the registered member.
There shall be no cancellation of orders upon confirmation.
MyNikmart Online delivers your orders to your doorstep, recipient are responsible to check their orders against the Invoice / Delivery Note.
It is recommended for authorised family members to receive the delivery. In any circumstances that the orders are requested to be left at the intended premises with our any receiver, MyNikmart Online shall not be liable to any loss or damages.
All items leaving our distribution centre have been checked for quality and accurate quantity.
MyNikmart Online shall not be liable for any delays in its delivery services, if the delay has been due to causes beyond the control of MyNikmart online.
All orders will be processed for delivery only when the payment has been made.